Warranty Policy

Last Updated: 17 September 2026

Welcome to BuyForKart.

BuyForKart is an online marketplace where products may be sold by BuyForKart or by independent sellers/vendors and may carry a manufacturer’s, brand’s or seller’s warranty.

This Warranty Policy explains the general approach to warranty-related matters for products purchased through BuyForKart.

1. What Is a Warranty?

A warranty is a commitment provided by a manufacturer, brand or seller regarding the condition, performance or repair/replacement of an eligible product for a specified period and subject to applicable warranty terms.

Warranty coverage may differ from product to product.

The warranty information displayed on the product page, invoice, warranty card or manufacturer’s documentation should be checked before making a warranty claim.

2. Warranty Period

The warranty period may vary depending on:

• Product
• Brand/manufacturer
• Seller/vendor
• Product category
• Model
• Purchase date
• Warranty terms

Where a warranty period is specified, the applicable period will generally begin from the date of purchase or invoice, subject to the manufacturer’s or seller’s warranty terms.

3. Manufacturer Warranty

Some products may be covered by a manufacturer’s warranty.

Manufacturer warranty claims may be handled directly by:

• Manufacturer
• Authorized service centre
• Brand support team
• Authorized repair facility

Customers should follow the warranty instructions supplied with the product.

4. Seller Warranty

Certain products may be covered by a warranty provided by the seller/vendor instead of, or in addition to, a manufacturer’s warranty.

In such cases, the customer may need to contact the concerned seller through the applicable BuyForKart support process.

5. Warranty Information

Customers should check the available warranty information before purchasing a product.

Warranty information may appear on:

• Product page
• Product packaging
• Invoice
• Warranty card
• Manufacturer documentation
• Seller-provided information

If no warranty is specified, the product should not be assumed to carry a warranty.

6. What May Be Covered

Depending on the applicable warranty terms, warranty coverage may include issues such as:

• Manufacturing defects
• Functional defects
• Certain component failures
• Other defects specifically covered by the manufacturer or seller

The exact coverage will depend on the applicable warranty documentation.

7. What May Not Be Covered

Warranty coverage commonly excludes issues resulting from circumstances such as:

• Accidental damage
• Physical damage
• Liquid or moisture damage
• Improper installation
• Misuse
• Negligence
• Unauthorized repairs or modifications
• Normal wear and tear
• Cosmetic damage that does not affect functionality
• Use contrary to product instructions
• Damage caused by external events
• Consumable items, where excluded by warranty terms

The actual exclusions depend on the applicable manufacturer’s or seller’s warranty.

8. Warranty Claim Process

To raise a warranty-related concern, customers should first check the warranty information provided with the product.

Customers may contact BuyForKart support where assistance through the marketplace is applicable.

Email: support@buyforkart.com
Customer Care: 7870964028

Customers should generally provide:

• Order number
• Product name
• Invoice
• Warranty information, if available
• Description of the problem
• Photographs/videos where relevant
• Product serial number or identification details, where applicable

9. Manufacturer Service Centre

For products covered by manufacturer warranty, the manufacturer may require the customer to contact an authorized service centre.

BuyForKart may provide reasonable assistance in identifying the applicable warranty route where such information is available.

Customers should follow the manufacturer’s service instructions.

10. Warranty Inspection

A warranty claim may require inspection or verification.

The manufacturer, seller or authorized service provider may examine:

• Product condition
• Serial number
• Manufacturing information
• Nature of the defect
• Usage conditions
• Warranty period
• Physical or accidental damage
• Repair history

Warranty approval is subject to the applicable warranty terms.

11. Repair or Replacement

If a warranty claim is approved, the manufacturer or seller may provide an appropriate remedy according to the applicable warranty terms.

The remedy may include:

• Repair
• Replacement of a component
• Replacement of the product
• Other applicable service

The availability of a particular remedy depends on the product and warranty provider.

12. Refund Under Warranty

A warranty does not automatically mean that the customer is entitled to a refund.

Refunds, where applicable, will depend on:

• Product return policy
• Seller terms
• Manufacturer warranty terms
• Circumstances of the defect
• Applicable consumer law

Customers should also review the BuyForKart Return & Refund Policy.

13. Warranty and Return Period Are Different

A product’s return period and warranty period are separate concepts.

For example, a product may have:

• A limited return/replacement period; and
• A longer manufacturer’s warranty period.

After the applicable return period has ended, a customer may still be able to make a valid warranty claim if the product is covered by an active warranty.

14. Warranty for Electronics and Appliances

For electronics, appliances and similar products, warranty conditions may include requirements relating to:

• Installation
• Voltage/electrical conditions
• Authorized installation
• Usage instructions
• Maintenance
• Serial numbers
• Service records

Customers should carefully follow the manufacturer’s instructions.

15. Warranty for Mobile Phones, Computers and Similar Devices

Warranty coverage for electronic devices may be subject to additional conditions.

Customers should retain:

• Invoice
• Original product information
• Serial number/IMEI where applicable
• Warranty documentation

Warranty may not cover damage caused by accidents, liquid exposure, unauthorized modifications or other excluded circumstances.

16. Warranty for Consumables

Consumable products may have limited or no warranty unless a specific warranty is expressly provided.

Examples may include certain:

• Batteries
• Food items
• Personal-care products
• Accessories
• Replacement parts
• Other consumable goods

The applicable product page and warranty information should be checked.

17. Warranty Transfer

Whether a warranty can be transferred to another person depends on the manufacturer’s or seller’s warranty terms.

BuyForKart does not guarantee that a warranty is transferable unless the applicable warranty terms expressly provide for it.

18. Warranty Documents

Customers should preserve relevant documents, including:

• Purchase invoice
• Warranty card
• Product serial number
• Installation documents
• Service records
• Other documents supplied with the product

These documents may be required for warranty service.

19. Products Without Warranty

Not every product sold through BuyForKart will carry a warranty.

Where no warranty is provided or advertised, customers should not assume that warranty coverage exists.

However, customers retain applicable consumer rights and remedies under Indian law.

20. Seller-Fulfilled Products

For products fulfilled by independent sellers/vendors, warranty responsibility may rest with the manufacturer or seller depending on the product’s warranty terms.

BuyForKart may facilitate communication or support where applicable.

21. Third-Party Warranty Providers

Some products may be covered by third-party warranty or service providers.

Their terms may apply to the warranty claim.

Customers should review the relevant warranty documentation before submitting a claim.

22. Warranty Exclusions and Applicable Law

Warranty terms may contain exclusions and limitations.

However, nothing in this policy is intended to remove or restrict any consumer right or legal remedy that cannot lawfully be excluded or limited.

23. Fraudulent Warranty Claims

BuyForKart and/or the applicable seller or manufacturer may investigate suspected fraudulent warranty claims.

This may include situations involving:

• Altered serial numbers
• Deliberately damaged products
• False defect claims
• Unauthorized modifications
• Submission of false documents
• Product substitution

Appropriate action may be taken in accordance with applicable law.

24. Warranty Processing Time

Warranty processing time depends on:

• Manufacturer
• Seller
• Service centre
• Product type
• Availability of spare parts
• Inspection requirements
• Location
• Other operational circumstances

BuyForKart cannot guarantee the processing time of an independent manufacturer or service provider.

25. Customer Support

For warranty-related assistance, customers can contact:

BuyForKart

Email: support@buyforkart.com
Customer Care: 7870964028

Please keep your order number and invoice available.

26. Grievance Contact

If a warranty-related complaint remains unresolved, customers may contact the BuyForKart grievance mechanism.

Grievance Officer

Name: [TO BE FILLED]
Designation: [TO BE FILLED]
Email: [TO BE FILLED]
Phone: [TO BE FILLED]
Address: [TO BE FILLED]
Working Hours: [TO BE FILLED]

27. Policy Changes

BuyForKart may update this Warranty Policy from time to time to reflect:

• Changes in marketplace operations
• Seller requirements
• Manufacturer arrangements
• Product categories
• Service processes
• Legal or regulatory requirements

The latest version published on the website will apply to future transactions, subject to applicable law.

28. Applicable Law

This Warranty Policy is subject to applicable laws and regulations in India.

Nothing in this policy is intended to restrict any consumer right or remedy that cannot lawfully be excluded or limited.