Payment Policy

Last Updated: 17 September 2026

Welcome to BuyForKart.

BuyForKart provides customers with convenient and secure payment options for eligible purchases made through the website.

Available payment methods may vary depending on the product, seller, customer location, order value and payment service provider.

1. Accepted Payment Methods

Depending on availability, BuyForKart may accept payment through:

• UPI
• Debit Cards
• Credit Cards
• Net Banking
• Mobile or digital payment methods
• Cash on Delivery (COD)
• Other payment methods made available on the website

The payment options available for a particular order will be displayed during checkout.

2. Payment Gateway

BuyForKart may use third-party payment gateways and payment service providers to process online payments.

When a customer makes an online payment, the payment may be processed through the relevant payment provider’s secure systems.

BuyForKart does not generally receive or store complete card details such as the full card number, CVV or card PIN on its own servers unless specifically required and lawfully permitted.

Customers should follow the security instructions provided by their bank, card issuer, UPI provider or payment service provider.

3. Payment Authorization

An order is considered successfully paid only when the payment has been successfully authorized and the applicable payment confirmation is received.

Simply entering payment information or reaching a payment page does not necessarily mean that payment has been completed.

4. Payment Failure

A payment may fail because of:

• Insufficient balance
• Incorrect payment information
• Bank or payment-provider restrictions
• UPI failure
• Card issuer decline
• Network problems
• Payment gateway technical issues
• Transaction timeout
• Security or fraud-prevention checks
• Other reasons outside BuyForKart’s control

If payment fails, customers may retry using an available payment method.

5. Amount Debited but Order Not Confirmed

Sometimes a customer’s bank account or payment instrument may show a debit even though the BuyForKart order is not immediately confirmed.

In such circumstances, customers should:

1. Check the order status in their BuyForKart account.
2. Check the payment/bank transaction status.
3. Avoid making repeated payments immediately if the transaction is still processing.
4. Contact BuyForKart support if the issue remains unresolved.

BuyForKart may verify the transaction with the relevant payment provider.

If an amount was successfully received but the corresponding order cannot be fulfilled, the applicable amount will be handled according to the refund process.

6. Cash on Delivery

Cash on Delivery may be available for selected products and locations.

COD availability may depend on:

• PIN code
• Product
• Seller
• Order value
• Delivery location
• Logistics partner
• Other operational conditions

The final payable amount will be displayed during checkout.

7. COD Delivery and Payment

For COD orders, the customer must pay the applicable amount at the time of delivery according to the available delivery method.

Customers should verify the order details before making payment.

COD may not be available for every product or location.

8. Payment Confirmation

After successful online payment, BuyForKart may provide confirmation through:

• Order confirmation page
• Email
• SMS
• Website notification
• Account/order history

Customers should retain the order confirmation and payment reference for future communication.

9. Duplicate Payments

If a customer believes that the same order has been paid more than once, the customer should contact BuyForKart support.

Please provide:

• Order number
• Transaction/reference number
• Date and time of payment
• Amount paid
• Relevant payment information

BuyForKart may verify the transactions with the payment provider before processing any applicable refund.

10. Refunds

Eligible refunds may arise from:

• Order cancellation
• Approved return
• Approved replacement where refund is applicable
• Product unavailable
• Order cancelled by BuyForKart or seller
• Payment received without successful order creation
• Other eligible circumstances

Refunds will be processed according to the applicable BuyForKart policy and payment-provider process.

Please refer to the Return & Refund Policy and Cancellation Policy for additional information.

11. Refund Method

Where possible, prepaid refunds may be processed through the original payment method.

Depending on the circumstances, another appropriate refund method may be used where permitted.

For COD orders, BuyForKart may request bank account or other appropriate payment details for an eligible refund.

12. Refund Processing Time

Once BuyForKart initiates an eligible refund, the time taken for the amount to reach the customer’s account may depend on:

• Payment gateway
• Bank
• Card issuer
• UPI provider
• Financial institution
• Technical processing

BuyForKart does not control the processing time of external financial institutions.

13. Payment Security

Customers should never share sensitive payment information such as:

• OTP
• UPI PIN
• ATM PIN
• Card PIN
• CVV
• Internet banking password
• Account password

with BuyForKart employees, sellers, delivery personnel or any other person.

BuyForKart will not normally ask customers to disclose such confidential authentication information.

14. Fraud Prevention

BuyForKart may use reasonable measures to identify and prevent suspicious or fraudulent transactions.

An order or payment may be subject to additional verification where appropriate.

BuyForKart may cancel or hold a transaction where there are reasonable security concerns, subject to applicable law.

15. Unauthorized Transactions

If a customer believes that a payment was made without authorization, the customer should immediately contact:

• Their bank
• Card issuer
• UPI/payment service provider
• BuyForKart support where the transaction relates to a BuyForKart order

Customers should report suspected unauthorized transactions as soon as possible.

16. Pricing and Taxes

The price payable for a product will generally be displayed before the customer completes the purchase.

Applicable taxes, shipping charges, discounts or other charges may be reflected in the product page, cart or checkout.

The final payable amount will be shown before order confirmation.

17. Coupons and Discounts

BuyForKart may offer coupons, promotional discounts or other payment-related offers.

Each offer may have separate terms and conditions, including:

• Minimum order value
• Eligible products
• Eligible customers
• Validity period
• Maximum discount
• Payment-method requirements
• Other restrictions

Customers should review the applicable offer terms before payment.

18. Seller Payments

For marketplace transactions involving independent sellers/vendors, BuyForKart may process or facilitate customer payments and settlement to sellers through applicable systems.

Seller settlements may be subject to:

• Order completion
• Returns
• Refunds
• Cancellations
• Seller terms
• Platform charges
• Applicable taxes
• Other applicable adjustments

19. Payment Disputes

If a customer has a concern regarding a payment, the customer should first contact BuyForKart support with the relevant order and transaction details.

BuyForKart may investigate the matter with the seller, payment gateway or other service provider as appropriate.

20. Third-Party Payment Services

Payment services may be provided by third-party financial institutions, banks, payment gateways or other service providers.

Their respective terms, privacy policies and security procedures may also apply to payment transactions.

BuyForKart is not responsible for independent failures of third-party financial systems, but will make reasonable efforts to assist customers with transaction-related issues.

21. Payment and Order Cancellation

Payment completion does not guarantee that an order can never be cancelled.

An order may be cancelled in accordance with the applicable Cancellation Policy, including circumstances such as stock unavailability, delivery restrictions, payment issues or other permitted reasons.

Where an eligible prepaid order is cancelled, the applicable refund process will apply.

22. Changes to Payment Methods

BuyForKart may add, remove or modify available payment methods from time to time.

Availability may also vary based on:

• Product
• Seller
• Location
• Order value
• Payment provider
• Security requirements

23. Grievance Contact

For unresolved payment-related complaints, customers may contact the BuyForKart grievance mechanism.

Grievance Officer

Name: [TO BE FILLED]
Designation: [TO BE FILLED]
Email: [TO BE FILLED]
Phone: [TO BE FILLED]
Address: [TO BE FILLED]
Working Hours: [TO BE FILLED]

24. Customer Support

For payment-related assistance:

BuyForKart

Email: support@buyforkart.com
Customer Care: 7870964028

Please keep your order number and payment transaction/reference number ready.

25. Policy Changes

BuyForKart may update this Payment Policy from time to time to reflect changes in:

• Payment providers
• Payment methods
• Security procedures
• Marketplace operations
• Legal or regulatory requirements

The latest version published on the website will apply to future transactions, subject to applicable law.

26. Applicable Law

This Payment Policy is subject to applicable laws and regulations in India.

Nothing in this policy is intended to restrict any consumer right or remedy that cannot lawfully be excluded or limited.